Privacy Policy
This Privacy Policy explains how ABC Solar Incorporated (“ABC Solar”, “we”, “us”) collects, uses, and protects
information when you visit ABCSolar.com, request a quote, or contact us about solar, batteries, backup power,
or related services.
Plain English:
We collect only what we need to price, design, and deliver your project, and we do not sell your personal information.
1) Information We Collect
Depending on how you interact with the site, we may collect:
- Contact details (name, phone, email, address) when you submit a form, call, or email us.
- Project details you share (electric bill info, usage, roof type, shading notes, photos, equipment preferences).
- Site/technical data (IP address, browser/device type, pages viewed, approximate location) for security and analytics.
- Communications (emails, texts, call notes) to respond and provide service.
We do not intentionally collect sensitive personal data (e.g., SSN). Please do not send it.
2) How We Use Information
We use information for legitimate business purposes such as:
- Providing quotes, proposals, and engineering design assumptions.
- Scheduling site visits, permitting, inspections, and interconnection tasks.
- Project management, installation, warranty support, and maintenance.
- Monitoring system performance (when you authorize monitoring access) and responding to service requests.
- Preventing fraud, securing our systems, and improving the website.
- Complying with legal obligations (consumer disclosures, licensing requirements, dispute resolution, recordkeeping).
3) Cookies, Analytics & Tracking
ABCSolar.com may use cookies or similar technologies to keep the site working smoothly and understand which pages help visitors.
Examples include basic performance analytics and spam protection on forms.
- You can control cookies through your browser settings.
- If we use advertising or conversion pixels, they are used to measure performance, not to sell your personal data.
If you want a “no-analytics” mode, tell us and we can provide a direct email/phone workflow.
4) Sharing Information
We share information only as needed to deliver service:
- Service providers (e.g., web hosting, email/SMS, CRM, scheduling tools) under confidentiality commitments.
- Subcontractors & suppliers (electrician/roofer/structural support, equipment distributors) for project delivery.
- Authorities (AHJ, utility, inspectors) for permits, inspections, and interconnection.
- Legal if required to comply with law, enforce agreements, or protect rights/safety.
We do not sell personal information as that term is commonly used in privacy laws.
5) Customer Photos, Site Images, and Case Studies
You may choose to provide photos of your roof, electrical equipment, or site conditions. We use these for design, permitting,
and installation planning.
only with your permission (written or email confirmation).
6) Data Security & Retention
We take reasonable measures to protect information (access controls, least-privilege, secure systems, vendor security practices).
No method is 100% secure, but we work to reduce risk.
We retain information as long as needed for business, warranty support, compliance recordkeeping, and dispute resolution,
then we delete or anonymize when practical.
7) Your Choices & Rights
Depending on your jurisdiction, you may have rights such as:
To make a request, contact us using the info below. We may verify your identity before fulfilling a request.
8) Children
ABCSolar.com is not directed to children under 13, and we do not knowingly collect data from children under 13.
9) Changes to This Policy
We may update this policy from time to time. The “Effective” date at the top will change when updates are posted.